Last Updated: January 16th, 2023
TABLE OF CONTENTS
Personal Information We Collect & Why
Data & Security Management
Links to Other Sites
Californian Residents' Rights
European Residents' Rights
How to Contact Us
Account means a unique account created for You to access our Service or parts of our Service.
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Virtual Discovery, Inc.
Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Country refers to the United States of America
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Website
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website (also referred to “Site”) refers to Virtual Discovery, accessible from https://virtualdiscovery.net
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
PERSONAL INFORMATION WE COLLECT & WHY
While using Our Site, we may require that you provide certain personal information that can be used to contact or identify you. We use your Personal Data to provide, maintain, and secure our Services. Personally identifiable information may include, but is not limited to:
Primer name and last name
Address, State, Province, ZIP/Postal code, City
Like many site operators, we collect information that your browser sends whenever you visit our Site. We automatically log this information about You and Your device when You visit the Site. This data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, browser language, device operating system and version type, and user web page requests made through the Site, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Site by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data. We may also collect information that Your browser sends whenever You visit our Site or when You access the Site by or through a mobile device.
We may ask for certain personal data to provide the products and services you request. For example, when you contact customer service and request to receive communications. This personal information that you share with us includes contact details, such as name, email, telephone number, shipping/billing address, and other provided details by the user. We may use your Personal Information to contact you about our services to initiate business meetings or for marketing purposes. Site users will be aware when they are providing information for such services, and they will be able to opt out of external communications.
COOKIES & INFORMATION CAPTURE
Essential: These Cookies are essential to provide services and features on this Site. They help to authenticate users and prevent fraudulent use of user accounts. For other services you may have to re-enter your preferences every time you use the Site.
Functional: These cookies allow Us to improve our Platform functionality and are always enabled. These cookies can improve the speed with which we can process your request and allow us to remember Service preferences you have selected.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. Please find more information in out Cookies Policy. Certain sections of our Service and our emails may also contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit Us to count users who have visited those pages or opened an email and for other related website statistics. Web beacons can be disable through your browser like cookies. In emails and other contact information, there may be web beacons in images.
For More information on cookies see our “Cookies Policy” section.
Third-Party Products & Service Data
Google Analytics [https://policies.google.com/privacy?hl=en-US]
Additionally, you can opt out of some of these services by visiting the digital advertising alliance’s opt-out portal at: http://optout.aboutads.info/.
HOW YOUR PERSONAL DATA IS USED
The Company may use Personal Data for the following purposes:
To provide and maintain our Service, including to monitor the usage of our Service.
To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
To manage Your requests: To attend and manage Your requests to Us.
For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and evaluating and improving our Service, products, services, marketing, and your experience. We may also use personal data about how you use our Platform to prevent, detect or investigate fraud, illegal use, and violations with our Terms of Service.
We may share Your personal information in the following situations:
With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
With Your consent: We may disclose Your personal information for any other purpose with Your consent.
Retention & Deletion of Your Personal Data
Your information is processed at Our operating offices and in any other places where the parties involved in the processing are located. This information may be transferred to — and maintained on — computers located outside of Your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in Your jurisdiction.
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You. To do so, you may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.
DATA SECURITY & MANAGEMENT
Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency). The Company may disclose Your Personal Data in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of the Company, prevent or investigate possible wrongdoing in connection with the Service, protect the personal safety of Users of the Service or the public, or protect against legal liability.
Our Site is not intended for children. We consider children to be anyone:
under the age of 16, or under the age needed to consent in the processing of personal information in your country of residence for residents of Europe
under the age of 13 for residents outside of Europe
We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and you are aware that your child has provided Us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers. If we need to rely on consent as a legal basis for processing your information and Your country requires consent from a parent, we may require your parent's consent before We collect and use that information.
LINKS TO OTHER SITES
CALIFORNIAN RESIDENTS' RIGHTS
If you are a resident of the State of California and you have provided your personal information to us, you have certain rights under the California Consumer Privacy Act of 2018 (“CCPA”). You have the right to request that we disclose what personal information we collect, use disclose, and sell. Contact us to exercise your right to know. You have the right to request that we disclose what personal information we collect, use, disclose, and sell. Please contact us if you wish to exercise your right to know. You have the right to request the deletion of your personal information we collect and maintain. You have the right not to be discriminated against by us for exercising any of the rights under the CCPA. We disclose your personal information to third parties for analytics purposes. You have the right to opt out of sharing personal information by declining our cookies or by deleting all cookies stored in your browser and setting up your browser to block cookies from being saved.
EUROPEAN RESIDENT’S RIGHTS
Information Use & Processing
To comply with our legal obligations.
To provide our Service or take steps you request before signing up for the Service. If we have not entered into a contract with you, we process your personal information based on our legitimate interest in providing the Service you access and request.
To send marketing communications
For compliance, fraud prevention, and safety
We do not use your personal information for these activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).
Use for New Purposes
Sensitive personal information
We ask that you do not provide us with any sensitive personal information (e.g., information related to racial or ethnic origin, passwords, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background, or trade union membership) on or through the Service, or otherwise to us.
Automated Decision-Making and Profiling
We do not use automated decision-making or profiling regarding your personal information.
We retain personal information for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements, to establish or defend legal claims, or for fraud prevention purposes.
To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information, and whether we can achieve those purposes through other means, and the applicable legal requirements.
When we no longer require the personal information we have collected about you, we will either delete or anonymize it or, if this is not possible, then we will securely store your personal information and isolate it from any further processing until deletion is possible. If we anonymize your personal information (so that it can no longer be associated with you), we may use it indefinitely without further notice.
European data protection laws give you certain rights regarding your personal information. Therefore, if you are a European resident in Europe, you may ask us to take any of the following actions regarding the personal information that we hold:
Access. Provide you with information about our processing of your personal information and give you access to your personal information.
Correct. Update or correct inaccuracies in your personal information.
Delete. Delete your personal information.
Transfer. Transfer a machine-readable copy of your personal information to you or a third party.
Restrict. Restrict the processing of your personal information.
Object. Object to our reliance on our legitimate interests as the basis of our processing of your personal information that impacts your rights.
You may submit these requests by email to info [at] virtualdiscovery.net. We may request specific information from you to help us confirm your identity and process your request. However, applicable law may require or permit us to decline your request. If we decline your request, we will tell you why subject to legal restrictions.
If you would like to submit a complaint about our use of your personal information or our response to your requests regarding your personal information, you may contact us or submit a complaint to the data protection regulator in your jurisdiction. You can find your data protection regulator here.
Cross-Border Data Transfer
Additionally, we are processing your personal information to fulfill contracts we might have with or otherwise to pursue our business interests. Please note that your information will be transferred outside Europe, including the United States.
If we transfer your personal information out of European Economic Area to a country not deemed by the European Commission to provide an adequate level of personal information protection, the transfer will be performed:
Pursuant to the recipient’s compliance with standard contractual clauses or Binding Corporate Rules
Pursuant to the consent of the individual to whom the personal information pertains
As otherwise permitted by applicable European requirements
You may contact us if you want further information on the specific mechanism used by us when transferring your personal information out of Europe
What is a Cookie?
A “cookie” is a string of information that assigns you a unique identifier that is stored on your computer or electronic device. Each cookie is unique to your web browser. Your browser then provides that unique identifier to use each time you submit a query to the Site.
Types of Cookies
We use “first-party” and “third-party” cookies when you visit the Site to improve the experience. A first-party cookie is created and stored by the website you are visiting directly, and it can be either permanent or temporary. A third-party cookie may be placed on your computer when you visit the Site by companies that run certain services we offer. These cookies allow third parties to gather and track certain information about you. For example, we use third-party cookies to handle our analytics processing through Google Analytics.
Cookies can also be "Persistent" or "Session" Cookies. Persistent Cookies remain on your personal computer or mobile device when You go offline. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website. Session Cookies are deleted as soon as You close your web browser.
We use the cookies mentioned above for the purposes set out below:
Necessary/ Essential Cookies: Our Site is hosted using Wix. Wix uses some necessary cookies to provide You with the services and features available through the Site. For example, they are used for security, anti-fraud, system monitoring, debugging, and preventing fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
Functional Cookies: Functional cookies allow Us to collect customer analytics data, remember language settings, and carry out other useful functions that help provide a good user experience. Functional cookies allow us to offer you the best possible experience when accessing and navigating our website and its features. Some of these may be manually disabled in your browser but may affect the Site’s functionality.
Analytics Cookies: Analytics cookies monitor how users reach the Site and interact with and move around once on the Site. In addition, these cookies let us know what features on the Site are working the best and what features on the Site can be improved. We use Wix Analytics Cookies and Google Analytics Cookies.
Wix Analytics cookies determine unique visitors, which we need to provide accurate site traffic data. These cookies are created and stored when you visit the site directly. Some of these can be disabled by disabling cookies in the browser.
Google Analytics cookies are third-party cookies offered by Google’s Analytics service that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
- To Opt Out of Cookies for Google Analytics: https://support.google.com/analytics/answer/181881
Personalization Cookies: Personalization cookies are used to recognize repeat visitors to the Site. We use these cookies to record your browsing history, the pages you have visited, and your settings and preferences each time you visit the Site.
Security Cookies: Security cookies help identify and prevent security risks. We use these cookies to authenticate users and protect user data from unauthorized parties.
Site Management Cookies: Site management cookies are used to maintain your identity or session on the Site so that any information you enter is retained from page to page. These cookies cannot be turned off individually, but you can disable all cookies in your browser.
Your Choices Regarding Cookies
Most browsers are set to accept cookies by default. However, you can remove or reject cookies in your browser’s settings.
For the Chrome web browser, please visit this page from Google: https://support.google.com/accounts/answer/32050
For the Internet Explorer web browser, please visit this page from Microsoft: http://support.microsoft.com/kb/278835
For the Firefox web browser, please visit this page from Mozilla: https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored
For the Safari web browser, please visit this page from Apple: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
For any other web browser, please visit your web browser's official web pages.
HOW TO CONTACT US